Utilizing the information from problem 5-57 in assignment 1, complete part 3 and write a 2-3 page report to management in Word indicating if they should eliminate free-checking for low-balance customers or not. The 2-3 pages do not include a cover page or a Reference page. Double-spaced. Submissions over 3 pages are acceptable.
Based on your own experience, identify a quality problem (e.g., a bad meal in a restaurant, a poorly functioning notebook computer). Indicate how the organization could deal with the problem. Include an assessment of the costs of preventing poor quality and the costs of failing to prevent poor quality in this case.
Write a 2-3 page report to management in Word. The 2-3 pages does not include a cover page or a Reference page. Double-spaced. Submissions in excess of 3 pages are acceptable.
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