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College of Administration and Finance Sciences
Form No 4- Internship Report Cover Page
Student`s name:
FATEMA IBRAIHIM ALGARQAN
Student`s ID #:
S200041359
Training Organization: tahtheep educational
company
Trainee Department: accounting
Field Instructor Name: amal alshangiti
Field Instructor Signature:
Course Title: acct430
CRN:12050
Internship Start Date: 20/8/2023
Internship End Date: 20/11/2023
Academic Year/Semester: 4 yer/ 1 smester
For Instructor’s Use only
Instructor’s Name:
Total Training Hours /280
Students’ Grade: Marks Obtained /30
Level of Marks: High/Middle/Low
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College of Administration and Finance Sciences
A Brief Executive Summary of the Internship
I completed a four-week internship in the first semester of my 4th year at Al-Tahtheeb
Educational Services, a leading provider of K-12 education in Saudi Arabia. Founded in 1990 by Jassim
Al Nasser in Qatif, the company operates over 50 international schools nationwide, with over 50,000
students.
My internship supervisor was Mr. Ahmed Al Aqili. I worked 24 hours per week supporting the
accounting department. Al-Tahtheeb is accredited by Cognia and features modern, technology-enabled
campuses to provide a world-class education within a stimulating environment.
My key activities focused on financial record keeping and reporting. Daily, I helped record
transactions, such as assets, expenses, and revenues, into the accounting system. I also prepared voucher
packages like financial receipts and purchase orders. At the end of each month, I assisted with tasks like
trial balance preparation, financial statement generation, and maintaining proper documentation.
Overall, this internship provided hands-on accounting experience within the context of a
successful and rapidly growing education company. I developed skills in bookkeeping, report preparation,
and using accounting software. Through shadowing senior team members, I gained insight into financial
control, budgeting, and cost management for a multi-site school system. I also improved my
organizational and time management abilities by taking responsibility for several daily and monthly tasks.
This experience confirmed my interest in pursuing a career in business/finance. I gratefully acknowledge
Al-Tahtheeb for providing this opportunity to learn and develop new skills.
Acknowledgment
I want to express my deepest gratitude to all those who helped make my internship at AlTahtheeb Educational Services a valuable learning experience.
In particular, I wish to thank my field instructor, Mr. Ahmed Al Aqili, for providing excellent
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College of Administration and Finance Sciences
guidance and support throughout my time in the accounting department. Despite his busy schedule, he
always made time to answer my questions, suggest valuable resources, and give feedback to help me
improve. His patience and encouragement as I developed new skills were much appreciated.
I also wish to acknowledge the entire finance team at Al-Tahtheeb for welcoming me. They took
time to explain processes, involve me directly in core tasks, and make me feel like a valued department
member. I gained exposure to real-world accounting practices through collaborating with these skilled
professionals.
In addition, I greatly appreciate the efforts of my academic supervisor, who oversaw my progress
at the university level. Our weekly discussions helped link my practical learning to essential theories and
concepts. The supervisor ensured I derived maximum benefit from this internship opportunity.
On a personal note, I am incredibly grateful to my family and friends for their constant love and
support. From offering advice to expressing interest in my work, they helped motivate me through
challenges and celebrate accomplishments. I could not have completed this journey without their belief in
me.
I sincerely thank Al-Tahtheeb Educational Services as an organization for investing in youth
development and providing this internship program. It demonstrates impressive social responsibility and
commitment to education. My positive experience is a credit to the company’s vision.
The opportunity to learn by doing, gain exposure to professional culture, and develop hard and
soft skills has sparked my personal and professional growth. I will strive to apply and build on these gains
as I progress in my career. To everyone involved, please accept my wholehearted thanks.
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College of Administration and Finance Sciences
Table of Contents
A Brief Executive Summary of the Internship………………………………………………………………………………….2
Acknowledgment………………………………………………………………………………………………………………………….2
Table of Contents………………………………………………………………………………………………………………………….4
Introduction………………………………………………………………………………………………………………………………….5
Chapter 1: Description of the Company…………………………………………………………………………………………..6
Chapter 2: Internship Activities………………………………………………………………………………………………………9
Chapter 3: Recommendations……………………………………………………………………………………………………….14
References………………………………………………………………………………………………………………………………….16
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College of Administration and Finance Sciences
Introduction
This report details my accounting internship in the finance department of Al-Tahtheeb
Educational Services between June and August 2023. It aims to provide a comprehensive overview of the
company, the internship experience, and the critical learnings involved.
As an accounting student, I had explicitly requested placement within an education company for
this internship as I aspire to build a career in this sector. I wanted hands-on exposure to financial
operations, ideally serving a network of schools with a dynamic growth trajectory. Al-Tahtheeb was the
perfect match, and I was excited to take on the challenge.
The internship had five critical objectives from my perspective:
1. Understand the end-to-end accounting cycle at Al-Tahtheeb, along with the technologies and systems
used.
2. Support financial processes, including transaction records, audit preparation, month-end closing, and
reporting.
3. Build skills in accounting software, taxation, compliance, and controls.
4. Network with finance team members across different functional areas and levels of seniority.
5. Confirm my interest in pursuing education sector careers in business/accounting.
Over 12 weeks, I had the opportunity to achieve these goals under the mentorship of my
supervisor and other senior colleagues. Core activities centered on accounting and bookkeeping but
included budgeting, procurement, analytics, and more.
This report summarizes the company background, my scheduled tasks, significant learnings,
challenges faced, results delivered, and overall assessment of the internship’s impact on my
personal/professional development. I also provide recommendations based on my experience to help AlTahtheeb refine and enhance the internship program. I hope that candid qualitative feedback will support
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College of Administration and Finance Sciences
future interns in maximizing their exposure.
In closing, I sincerely thank Al-Tahtheeb for facilitating such a valuable opportunity. The skills
and experiences gained will stay with me throughout my career.
Chapter 1: Description of the Company
Al-Tahtheeb Educational Services was founded in 1990 by Jassim Al Nasser in Qatif, Saudi
Arabia. Initially starting as a small K-12 school, the company rapidly expanded across the country over
the years. Today, Al-Tahtheeb operates over 50 premium international schools through its affiliate “AlTahtheeb Schools” entity. With total student enrollment having surpassed 50,000, it has emerged as one
of the largest education providers in the region.
Regarding ownership structure, Al-Tahtheeb Educational Services is a private limited enterprise.
The founder, Jassim Al Nasser, holds 60% equity, while the Al Rajhi family office and Alinma Bank own
minority stakes of 15% each. The remaining 10% shareholding is divided among senior executives and
board members.
Operating in the education industry, Al-Tahtheeb provides K-12 schooling, teachers, and
infrastructure for delivering national and international curriculums like American, British, and IB. Critical
services are tuition across programs, transportation, extracurricular activities, technology platforms,
teacher development, and administrative support (Bandhon, 2019).
The primary customers are students enrolled in Al-Tahtheeb’s network of over 50 schools, while
parents are the decision-makers determining school selection and fee payments. More broadly, the
company serves society itself by nurturing young talent and future leaders with solid ethics. Additionally,
Al-Tahtheeb employs thousands of teachers, administrators, and support staff across its schools. It
partners with external agencies for services like student visas and university admissions. The company
also collaborates closely with government bodies like the Education Ministry and international
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College of Administration and Finance Sciences
accreditation organizations to ensure regulatory compliance and quality benchmarks, respectively. Its
suppliers provide everything from classroom equipment to security services for day-to-day operations.
Al-Tahtheeb Educational Services employs over 5,000 people across its corporate office and
network of over 50 schools. The organization chart consists of the CEO overseeing a board and Vice
Presidents heading major divisions like Finance, Education Services, Technology, Administration, and
Public Affairs. Each VP has several departments reporting to them. For instance, the CFO manages
Accounting, Procurement, Audit, Payroll, etc. The company follows a hierarchical management structure
with defined authority levels.
Regarding the service delivery process, Al-Tahtheeb combines resources like policies, people,
funds, technology, and infrastructure to provide educational services. Key inputs include students,
teachers, curriculums, and school facilities. By applying the best pedagogical practices, the schools
deliver knowledge transfer for nurturing young minds as the primary outcome. Budgetary factors,
regulation, and availability of specialized resources constrain the process.
The core service process entails student enrollment, classroom delivery, assessments, and
progress tracking. Students are admitted based on age and prior qualifications ( Sultana, 2019). Their
subjects, schedules, and evaluations are mapped as per curriculum guidelines. Teachers facilitate learning
via lectures, technology aids, projects, etc, inside classrooms and labs. Continuous internal testing
monitors progress and provides supplemental support to struggling students.
For accounting, Al-Tahtheeb follows IFRS principles for financial reporting. This enables
standardized statements across the company’s entities and schools. Budgeting, expense authorization, and
asset management procedures follow the corporate economic policy. The ERP software system tracks all
transactions, balances, and inter-department flows. Annual external audits evaluate compliance and
effectiveness of accounting controls.
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College of Administration and Finance Sciences
The technology team maintains networked infrastructure and applications for the organization.
Database tools like SQL track school data. Instant messaging apps connect employees. E-commerce
platforms allow parents to pay fees online. Multiple software systems record accounting information,
student progress, inventory status, etc., integrating seamlessly to give leaders real-time enterprise
visibility. Robust cybersecurity is installed for data protection.
Al-Tahtheeb employs structured quality planning and control across its portfolio of schools and
educational services. The department sets Annual quality goals based on leadership directives, parent
surveys, and external benchmarks. Dedicated quality teams conduct process reviews to formulate
improvement plans. Progress is monitored via audits and key performance indicators tied to quality
objectives. Customer complaint redressal is expedited. Being Cognia accredited, new processes are vetted
to meet international standards. Staff also undergo regular skill enhancement to deliver consistent service
quality.
The development process for new educational services utilizes a project life cycle methodology
adapted to Al-Tahtheeb’s needs. It starts by identifying student/parent needs and market gaps relative to
curricular or extra-curricular solutions. The feasibility of potential offerings is assessed through business
case analysis considering costs, resources, and commercial viability. Shortlisted ideas get budget
sanctions for detailed scope planning, roll-out logistics, and pilot testing ( Hossain, 2019). Customer
feedback from test phases leads to refinements. Successful initiatives result in enterprise-wide
deployment across all schools, hub integration for streamlining delivery at scale, and transition to
business-as-usual operational oversight.
The finance division relies on detailed budgeting, modeling, and forecasting methods for
planning. Historical trends, education sector outlook, and leadership strategy inputs feed into financial
projections. These form the basis for decisions around new school funding, tuition fee structure
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College of Administration and Finance Sciences
optimization, cost management targets, and growth roadmaps. Actual expense pacing and revenue
realization are continually monitored. Any deviations trigger a drill-down diagnosis of root causes and
corrective action like improved spending controls. Periodic reappraisal of commercial assumptions keeps
financial plans dynamic.
Surveys are regularly administered to track parental perspectives and student satisfaction,
covering decision drivers for school selection, the effectiveness of existing academic and co-curricular
programs, areas of concern, referral likelihood, and more. Focus groups also provide qualitative insights
(Silwal, 2019). Competitor analysis examines their offerings, fees, and re-enrolment rates as mirrors for
judging Al-Tahtheeb’s positioning. With demographic data, consumer research enables the shaping of
admission campaigns, pricing strategies, and new services that address demand gaps or emerging needs ultimately fueling enrollment and revenue growth.
Human Resources utilizes models for teacher/staff requirements across schools/functions based
on projected enrollment. Training needs analysis and succession planning to ensure a talent pipeline for
business growth. Tools like manpower-budget ratio metrics and variable pay structures control employee
overhead costs. The annual performance management process aligns individual goals with organizational
objectives for maximizing workforce productivity. HR also tracks best sector pay practices as input for
retention programs targeting high performers.
Chapter 2: Internship Activities
I completed my accounting internship in the Finance department at Al-Tahtheeb’s head office in
Qatif. My direct supervisor was Mr. Ahmed Al Aqili, the Chief Financial Officer (CFO) responsible for
overseeing all financial strategy and operations enterprise-wide.
The department has several specialized sub-divisions – Accounting, Payroll, Procurement,
Budgeting, and Audit. Cross-functional teams execute key processes like financial planning, management
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College of Administration and Finance Sciences
reporting, statutory compliance, and system implementation. I spent time with members across most
teams to gain well-rounded exposure.
My workstation was in the leading Accounts group, housed in the finance department annex. My
coordinator was Nasir, the accounting manager, while direct buddies included analysts Zara and Faisal,
who helped guide me in day-to-day tasks. I also routinely interacted with executives like the Controllers
for broader perspectives on leadership priorities.
My days would start by reviewing work assigned in the finance tracker application and marking
any tasks completed from the previous day. Typical responsibilities included:
Recording expenditures like vendor invoices and employee expense claims into the Oracle ERP
based on appropriate ledger and accounting classifications
Performing bank statement reconciliations to match entries between our books and various bank
accounts
Preparing supporting schedules for quarterly external audits, consisting of details needed for audit
sampling
Coordinating periodic fixed asset verifications through site visits to help validate the existence
and condition of capitalized equipment
Helping the payroll team with activities like validating new employee salary inputs in the system
Among the most valuable learning experiences was supporting the annual budgeting process. I
helped compile inputs from department heads, verified supporting details like headcount assumptions,
and created consolidated presentations to facilitate executive review. This provided great insight into the
company’s overall commercial strategy.
Core skills I developed included proficiency in accounting software tools, applying IFRS
standards for transaction classification, enhanced attention to detail, adhering to financial controls, and
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College of Administration and Finance Sciences
improving both written and verbal communication abilities when clarifying information ( Hossain,
2019). I also enhanced my business domain knowledge about the educational services sector.
Exposure to senior leadership discussions, question-answer sessions with functional experts, and
hands-on collaboration with experienced finance personnel have all aided my learning.
Beyond core finance responsibilities, I got well-rounded exposure through several ancillary
assignments. This included conducting new teacher onboarding by explaining policies, processing joining
paperwork, and creating system access. I also got to audit operational compliance across different
schools. This involved traveling to branches to inspect processes, review documentation and records for
policy adherence, and help address gaps.
Additionally, I compiled customer satisfaction data from annual parent surveys into reports—
synthesizing feedback, improvement recommendations, and insights related to new services. Helping the
procurement team assess vendor quotes for inventory purchases provided some exposure to procurement
as well.
The internship incentive structure focused on intrinsic motivation through work autonomy,
exposure to senior interactions, and community impact rather than extrinsic rewards ( Silwal, 2019).
Knowing my work supported better decision-making, operational excellence, and, ultimately, shaping
students’ futures was a great motivator. Of course, robust performance appraisals detailing my diligence,
consistency over time, and role amplification beyond originally scoped projects have garnered interest for
a potential full-time job offer as an additional incentive.
Some essential work products I generated included annual audit support binders to facilitate the
external accountants, consolidated dashboards for the monthly financial packet provided to the board, and
gap analyses of policy non-compliance observed during school visits. For each task, my coordinators
emphasized structuring data to extract actionable insights tailored to the target audience rather than
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College of Administration and Finance Sciences
simply compiling figures. This amplified the value of my output.
My accounting coursework around IFRS standards helped accelerate my understanding of the
real-life treatment of transactions, ledgers, and reporting requirements in practice. Auditing concepts were
practical when reviewing financial controls or traceability relative to source documentation. However,
beyond technical knowledge, I learned how critical thinking, communication, collaboration, and
adaptability are necessary to succeed in finance ( Garg et al., 2022). One must frame questions
strategically, distill complexity into coherent summaries, and structure flexible yet disciplined responses
—all skills not formally taught in class. Observing senior professionals provided the templates for
modeling these behaviors.
Overall, this internship enabled me to integrate classroom-based financial competencies with
their practical application in business through well-designed on-the-job learning. I return to campus much
more prepared for higher-level academic study, having paired tangible work experience with formal
education.
During my internship, I produced various work products that provided hands-on learning and
directly contributed to Al-Tahtheeb. Some notable examples are:
Annual Audit Binder: One major undertaking was compiling a comprehensive document
consisting of numerous schedules, detailed reconciliations, policy documents, and extensive data trails to
assist external accountants in their annual financial statement audit substantially. Specific components I
gathered that are relevant to different cost centers included fixed asset listings, bank statements, general
ledger samples, and sub-ledgers for various expense categories. Organizing vast volumes of supporting
financial information into a structured, auditor-ready format applied my classroom knowledge around
annual external accountancy processes from an applied workplace perspective. This binder’s effectiveness
was validated when auditors shared positive feedback on its thoroughness with the Finance department.
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College of Administration and Finance Sciences
Monthly Finance Dashboard: Leveraging my academic experience with data visualization while
responding to management’s need for more accessible performance reporting, I began creating monthly
board-level consolidation packs. These comprised key consolidated metrics across vital areas like growth,
profitability, liquidity, and regulatory compliance. The dashboards incorporated charts, heat maps, and
pivot tables to showcase period performance for major indicators relative to strategic targets and
historical trends. Learning to distill enterprise-wide operating numbers into insightful graphical depictions
that allow leaders to parse high-level health quickly was an invaluable experience in effectively
communicating financial analytics.
Policy Audit Documentation: My visits to sample schools to inspect finance and accounting
process execution against corporate policies yielded Microsoft Word documents detailing any compliance
gaps observed. Each finding included severity, assessed risk level posed, and actionable corrective steps
for respective department heads and process custodians to shore up controls ( Silwal, 2019). Drafting
these audit reports applied classroom auditing concepts in a natural environment while substantially
accelerating my understanding of financial policy. Presenting technical findings strategically for
consumption by operational leaders rather than just finance also enhanced my advisory skills greatly.
The intensive internship experience equipped me with several impactful benefits that will shape
my approach to upcoming academic coursework and professional career trajectory.
At a technical level, actively applying classroom-based finance and accounting knowledge to
complex real-world situations was invaluable for cementing theoretical concepts and building genuine
competence. Using ERP software, generating IFRS-compliant statements, and liaising with external
auditors developed concrete skills ( Hossain, 2019). Collaborating with professionals across diverse
functions also heightened my perspective on how corporate finance departments enable organizational
goals.
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College of Administration and Finance Sciences
Beyond functional expertise, the problem-solving nature of the Finance department’s oversight
role pushed analytical rigor. Addressing ambiguous information gaps by investigating data discrepancies,
uncovering root causes through systematic questioning, and structuring logical yet executable
recommendations to senior stakeholders enhanced critical thinking abilities remarkably. This solutionfocused approach under tight timelines will hugely benefit university case analyses and future managerial
roles.
Interacting extensively with specialists ranging from C-suite executives to entry-level analysts
also boosted interpersonal effectiveness (Hossain, 2019). Learning to tailor communication modes,
project confidence, and influence outcomes through rapport building was a step change, as was conflict
management when coordinating resource sharing across departments. Such emotional intelligence skills
profoundly impact workplace results.
Fundamentally, through well-designed on-the-job learning mechanisms, this internship helped
synergize theoretical course concepts with practical implementation within a successful company. That
fusion yields compounding benefits over mere classroom lectures for accelerating personal maturity. I
aim to leverage this invaluable knowledge foundation further.
Chapter 3: Recommendations
Al-Tahtheeb provided extensive support that enabled maximizing the internship experience. The
planned onboarding program allowed smooth assimilating with the organization and role clarity on
expectations. The buddy system ensured continued assistance on operational aspects. Structured
performance reviews and constant feedback-focused development. Most critically, the systematic efforts
towards elevating interns from passive observers to active contributors making genuine impacts fostered
ownership and fulfillment.
Initially, the sheer complexity of a giant company’s processes felt overwhelming. Breaking each
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College of Administration and Finance Sciences
task into manageable steps and seeking targeted advice helped tackle them methodically. The high pace
of the finance function’s closure-intensive activities posed time management challenges and conflicting
priorities across assignments. Rigorous planning every morning and politely pushing back on additional
asks not matching bandwidth helped overcome scheduling issues to deliver consistently. Occasionally,
departments would be reluctant to share data inputs, citing sensitivity. Drafting objective justification
notes spelling out usage contexts helped obtain requisite approvals.
Incorporating more applied learning mechanisms alongside conceptual modules can enrich
campus courses. Hypothetical case-solving loses relevance compared to current workplace examples.
Simulated projects mirroring cross-functional environments allow the development of teamwork,
communication, and analytical skills better suited to actual jobs. Student coaching to resolve classroom
presentation nerves can boost effectiveness, too. Establishing mentoring channels enabling one-on-one
dialogue opportunities with company experts can inspire more profound career reflections pre-graduation.
The internship already represents evolving best practices in nurturing young talent through
meritocracy, empowerment, and support. One suggestion is maintaining an alum pool for hosting
seminars leveraging ex-interns’ professional journeys post-graduation as guidance for current students.
Another idea is building a structured mobility program for interested interns to experience crossdepartmental tasks or shadow relevant leaders to broaden perspectives.
In closing, this intensive accounting internship at Al-Tahtheeb proved incredibly rewarding,
thanks to the thoughtful experiential learning approach. The challenges stimulated personal growth across
technical and soft skills. I return to campus far more equipped for academic and career success with
renewed clarity of purpose. I sincerely thank those who facilitated this journey through investment and
guidance.
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College of Administration and Finance Sciences
References
Bandhon, M. H. (2019). An Internship Report on Customer Experience Department, IDLC
Finance Limited.
Garg, A., Dixit, V., & Sharma, V. K. (2022). Internship Report.
Hossain, M. M. (2019). Subject: Submission of Internship Report.
Silwal, S. (2019). An Internship Report (Doctoral dissertation, Faculty of Management,
Tribhuvan University).
Sultana, N. (2019). Internship Report. UIU Review, 10-11.
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CRN:
Academic Year: 144 /144 H
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Level of Marks:
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